Term & Conditions

Terms & Conditions — OG Scale

This website (ogscale.com) is operated by OG Scale (Vastarpara Enterprise), registered under GSTIN: 24AJLPV9129P1Z7.
Throughout the site, the terms “we”, “us”, and “our” refer to OG Scale.
By accessing or purchasing from this website, you agree to comply with the Terms & Conditions mentioned below.
If you do not agree with these terms, please discontinue using our website.

1. Use of Website

  • You must be at least the age of majority in your state or province of residence to use this website.

  • You agree not to use our products or services for any illegal or unauthorized purpose.

  • Any attempt to damage, disrupt, or gain unauthorized access to the website or its systems is strictly prohibited and may result in legal action or termination of service.

2. Products & Orders

  • All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes.

  • Product descriptions, specifications, and images are provided as accurately as possible. However, minor variations in color, packaging, or texture may occur due to lighting or manufacturing changes.

  • OG Scale reserves the right to refuse, limit, or cancel orders at its discretion, especially if fraud, misuse, or suspicious activity is detected.

  • By placing an order, you agree to provide accurate and complete billing, shipping, and contact details.

  • False or incomplete information may result in order cancellation or delivery delays.

3. Shipping & Delivery

  • Orders are typically processed within 1–2 business days after confirmation.

  • Standard delivery time is 5–7 working days across India.

  • We currently do not offer international shipping.

  • For complete delivery timelines, please refer to our Shipping Policy (update with actual page link on your site).

4. Returns & Refunds

  • We offer a 7-day return policy from the date of delivery for eligible items only.

  • Returned items must be unused, unopened, and in original packaging with proof of purchase.

  • Refunds are processed within 5–7 working days after successful inspection of returned goods.

  • Certain items such as discounted, promotional, or personalized products are not eligible for return.

  • For full details, please read our Return, Refund & Exchange Policy (update with actual page link).

5. Privacy & Data Protection

  • Your personal information is collected and processed according to our Privacy Policy.

  • We use SSL encryption, secure payment gateways, and trusted service providers to protect your data.

  • OG Scale never stores sensitive payment information on our servers.

6. Limitation of Liability

  • OG Scale is not liable for any indirect, incidental, or consequential damages, including delays, loss, or damage caused by third-party courier services or events beyond our control (e.g., natural disasters, strikes, or unforeseen disruptions).

  • Our total liability, in any case, shall be limited to the order value of the product purchased.

7. Intellectual Property

  • All content, text, images, graphics, logos, and designs displayed on ogscale.com are the intellectual property of OG Scale or its respective licensors.

  • You may not copy, reproduce, modify, or distribute any content without prior written permission from OG Scale.

  • Unauthorized use of our intellectual property may result in legal action.

8. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of Gujarat, India.

  • In case of disputes, the matter shall fall under the exclusive jurisdiction of the courts in Surat, Gujarat.

9. Changes to Terms

  • OG Scale reserves the right to update, modify, or replace any part of these Terms at any time without prior notice.

  • Updates will be posted on this page with a revised “Last Updated” date.

  • Continued use of the website following any updates constitutes your acceptance of the revised Terms.

10. Contact Information

If you have any questions, feedback, or concerns regarding these Terms & Conditions, please contact us:

📧 Email: service.ogscale@gmail.com
📍 Address: Surat, Gujarat – 395006, India