Term & Conditions

Terms & Conditions — OG Scale

This website (ogscale.com) is operated by OG Scale (Vastarpara Enterprise, GSTIN: 24AJLPV9129P1Z7). Throughout the site, the terms “we”, “us” and “our” refer to OG Scale. By using our website, you agree to the Terms & Conditions stated below.

If you do not agree, please do not continue to use this website.

1. Use of Website

  • You must be at least the age of majority in your state of residence to use this site.

  • You may not use our products or services for any unlawful purpose.

  • Any attempt to harm or misuse the website, including introducing viruses or unauthorized access, will result in termination of service.

2. Products & Orders

  • All prices are listed in INR and include applicable taxes.

  • Product descriptions and images are provided as accurately as possible; however, minor variations in color, packaging, or size may occur.

  • We reserve the right to limit or cancel orders, especially if fraud or misuse is suspected.

  • By placing an order, you agree to provide complete and accurate billing and shipping details.

3. Shipping & Delivery

  • Orders are processed within 1–2 working days and delivered within 5–7 working days across India.

  • We currently do not ship internationally.

  • Full details are provided in our Shipping Policy.

4. Returns & Refunds

  • We offer a 7-day return window from the date of delivery for eligible items.

  • Refunds are processed within 5–7 working days after inspection of returned goods.

  • Some items (e.g., heavily discounted, promotional, or personalized products) are not eligible for returns.

  • Full details are provided in our Returns & Refunds Policy.

5. Privacy

  • Your personal information is handled in line with our Privacy Policy.

  • We use SSL encryption and secure payment gateways to protect your information.

6. Limitation of Liability

  • OG Scale is not responsible for delays, damages, or losses caused by third-party courier services, natural disasters, or other events beyond our control.

  • Our liability is limited to the maximum extent permitted by law.

7. Intellectual Property

  • All text, images, designs, and content on ogscale.com are the property of OG Scale or its licensors.

  • You may not copy, reproduce, or exploit our content without written permission.

8. Governing Law

These Terms are governed by the laws of Gujarat, India. Any disputes are subject to the jurisdiction of the courts in Surat, Gujarat.

9. Changes to Terms

We may update or revise these Terms at any time. Changes will be posted on this page, and continued use of our website implies acceptance.

10. Contact Us

For questions about these Terms, please contact us:

  • 📧 Email: service.ogscale@gmail.com

  • 📞 Phone/WhatsApp: +91 95580 07593

  • 📍 Address: First Floor, Plot No. 31, Shop No. 03, Shrikrupa Industrial Society, Opp. Hakim Chichi Pharmacy, Kapodra, Surat, Gujarat 395006, India